Kwelo — Contact & Legal Details

Interim details — effective 30 August 2026, under final legal review. Our EU Article 27 Representative is being appointed, and our contact emails move to @kweloapp.com once those mailboxes are live.

Company

Kwelo Computer System and Communication Equipment Design L.L.C-FZ, a Limited Liability Company incorporated in the Meydan Free Zone (Meydan FZ), Dubai, United Arab Emirates.

• Formation No.: 2652765 · Licence No.: 2652765.01 (issued 26/08/2026, expires 25/08/2027)
• Registered office: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
• VAT / TRN: not currently registered (UAE VAT registration applies only once turnover crosses the AED 375,000 threshold).

How to reach us

• Privacy & data-protection requests: privacy@mesta.eu.com
• Copyright / takedown: privacy@mesta.eu.com (subject: “Copyright complaint”) — see Copyright / Takedown
• General / support: support@mesta.eu.com

Data protection

• Data controller: Kwelo Computer System and Communication Equipment Design L.L.C-FZ (Meydan Free Zone, Dubai, UAE)
• EU Representative (GDPR Art. 27): being appointed — required because the controller is outside the EU but serves EU users.
• UAE data-protection regime: UAE Federal Decree-Law No. 45 of 2021 (PDPL) — Meydan Free Zone falls under the UAE federal regime (not DIFC/ADGM).
• EU supervisory authority (Finland): Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), tietosuoja.fi — EU users may also complain to their local authority.

Consumer dispute resolution (EU/Finland)

• Finnish Consumer Disputes Board (Kuluttajariitalautakunta)
• EU Online Dispute Resolution platform