Kwelo — Contact & Legal Details

English is the controlling version. Last updated 11 September 2026.

Company

Kwelo Computer System and Communication Equipment Design L.L.C-FZ, a Limited Liability Company incorporated in the Meydan Free Zone (Meydan FZ), Dubai, United Arab Emirates. We trade as Kwelo.

Formation No.: 2652765 · Licence No.: 2652765.01 (issued 26/08/2026, expires 25/08/2027)
Registered office: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
VAT: not registered for UAE VAT (registration is required only above the AED 375,000 turnover threshold). Consumer purchases in the app are sold by Apple / Google, who account for EU VAT.

How to reach us

General and support: asiakaspalvelu@kweloapp.com
Privacy and data-protection requests (access, deletion, copies of your data): tietosuoja@kweloapp.com
Reporting illegal content or copyright — see Notice & Takedown: tietosuoja@kweloapp.com, subject “Notice: illegal content”
EU Digital Services Act point of contact for member-state authorities, the European Commission and users (DSA Art. 11–12): tietosuoja@kweloapp.com · languages: English, Finnish
Venues and partnerships: kweloapp.com/venues

Data protection

Data controller: Kwelo Computer System and Communication Equipment Design L.L.C-FZ (Meydan Free Zone, Dubai, UAE)
EU Representative (GDPR Art. 27): being appointed; name and EU address will be published here.
Data Protection Officer: not appointed (not required for a service of our size and kind). All data-protection matters: tietosuoja@kweloapp.com.
UAE data-protection regime: UAE Federal Decree-Law No. 45 of 2021 (PDPL) — Meydan Free Zone falls under the UAE federal regime (not DIFC/ADGM).
EU supervisory authority (Finland): Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), tietosuoja.fi — EU users may also complain to their local authority.

Consumer dispute resolution (EU/Finland)

Finnish Consumer Disputes Board (Kuluttajariitalautakunta, kuluttajariita.fi) — free; contact the Consumer Advisory Service (kkv.fi) first.
EU Online Dispute Resolution platform (ec.europa.eu/odr).